Questions

Dear TheoTrader,

Thanks for getting in touch. My name’s Sean Allen, Director of our Customer Concierge Team. My team and I aim for 100% customer satisfaction.

This is a note to let you know that we’ve received your request; it’s being worked as we speak.

For your reference, the ticket number is: (257389)

In the meantime, you might find our FAQ/Help Center useful.

You can access it right here: https://theotrade.zendesk.com/hc/en-us
It contains articles on tech support, how your subscription works, trading how-to's, brokerage/platform help, free resources and a lot more.

Someone from the Concierge Team will be in touch with you shortly.

If there’s anything you’d like to add or amend to your support ticket, simply reply to this email. If you’d rather give us a call, the number is 800-256-8876.

Regards,

Sean Allen
Director, Customer Concierge Team